# Getting support for Aembit

> Overview of Aembit's support process

Aembit is committed to providing you with the best possible support for Aembit. This page outlines the resources available to help you get the most out of Aembit’s platform.

## Knowledge base

Aembit’s Knowledge Base is your first stop for help. It’s full of articles, guides, and answers to frequently asked questions.

* [Aembit Knowledge Base](https://support.aembit.io/hc/en-us)

## Get support

If you can’t find what you’re looking for in the Knowledge Base, you can submit a support request to Aembit’s Support team.

* [Submit a Support Request](https://support.aembit.io/hc/en-us/articles/25007312326932-How-To-Submit-a-Support-Request)

## Service status

You can check the current status of all Aembit services on the status page. This page provides information on system uptime and any ongoing incidents.

* [Aembit Status Page](https://status.aembit.io/)

## Support plans

Aembit offer a range of support plans to meet the needs of Aembit’s diverse user community. You can find more details about what’s included in each plan on the pricing page.

* \*\* - Community support is available to all users on Aembit’s Free plan.
* \*\* - Enjoy live support during business hours with Aembit’s Teams plan.
* \*\* - For Aembit’s enterprise customers, Aembit offer 24x7 live support.

For more details on Aembit’s plans, please see [Pricing plans](/get-started/signup-options#pricing-plans).